At HMWS, we partner with businesses to create the solutions needed to achieve a sustainable future where people, businesses and our planet can thrive together. These partnerships are the foundation of not only our success, but the ongoing success of the people and businesses powering the world’s infrastructure.
We are proud to work with businesses in a broad range of industries, including mining, OEMs and emerging technologies. The process of developing these partnerships typically spans three key phases.
Our process begins by building credibility with prospective clients, its important we develop trust that HMWS will deliver. To safeguard our delivery, we dive into the intricacies of their business, understanding exactly how they operate and any pain points they may be facing. The final piece of the puzzle is our vertically integrated approach overarched by a continuous improvement mentality.
Building Credibility
As an industry leader in manufacturing, engineering and product development, our first step is to give clients an insight in what we do – and how we do it so well. For the past 17 years, HMWS has worked alongside businesses to offer quality, reliability, insight and support. Our reputation is our promise and it’s how we continuously exceed our customers’ expectations. Our promise is to inspire our team to deliver valued and sustainable solutions whilst encouraging rewarding experiences and outcomes with impact.
Understanding your business
The second stage is to delve inside our client’s business to develop a comprehensive understanding of how it operates. Despite our wealth of experience across industries, we know that no two businesses are the same.
Our success is built on a strong understanding of our client’s daily operations. We learn what are the critical goals and any potential constraints that may hamper the deliverables. We identify ways in which we can collaborate in alleviating delivery limitations. This may be anything from supply chain constraints through to improved reliability and serviceability.
A formula for continued success
Our vertically integrated approach offers a unique combination of innovation, problem-solving skills and world-class ISO 9001:2008 certified manufacturing facilities. What does this mean for our partners? It means our solutions are never a set and forget process. We regularly check in to see how our innovations are performing, and whether further continuous improvement approach is required.
Our customers continually ask us to do more and to expand our offering. It’s a demand we’ve delivered on. We’ve evolved from a wiring harness manufacturer; into an end-to-end solutions provider. It allows us to continuously add value to our partnerships, growing with each business as we design, manufacture and service world-class solutions.